Hotel Operations Lead | Guest Experience & Growth

Atrium Hospitality; Franklin (TN); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Health coverage

Paid Time Off & Vacation

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Atrium Hospitality invites an Assistant General Manager to Franklin, TN to lead daily hotel operations, supervise teams, and ensure precise revenue reporting. The role emphasizes cash handling, month-end processes, and overall guest experience in a fast-paced environment.

Ideal candidates have 3+ years in hotel management, a degree in accounting/business/finance/management, and strong proficiency with MS Office and hotel systems like Birch Street and Concur.

Qualifications

• 3+ years hotel management experience in a fast-paced environment.
• Degree in accounting, business, finance, management or related field (or equivalent).
• Proficiency in MS Office and familiarity with POS/PMS systems including Birch Street, Concur, ProfitSage, Sage300, Workday.

Responsibilities

• Lead daily hotel operations and guide front- and back-of-house teams.
• Oversee revenue reporting and ensure timely, accurate financial data.
• Manage cash handling, reconcile discrepancies, and maintain accountability.
• Perform month-end tasks and support general ledger duties.

Skills

Hotel operations

Team leadership

Financial reporting

Process optimization

Decision making

Integrity

Education

Bachelor's degree in accounting, business, finance, management

Tools

Birch Street

Concur

ProfitSage

Sage300

Workday

Microsoft Office

Job description

Atrium Hospitality invites an Assistant General Manager to Franklin, TN to lead daily hotel operations, supervise teams, and ensure precise revenue reporting. The role emphasizes cash handling, month-end processes, and overall guest experience in a fast-paced environment.

Ideal candidates have 3+ years in hotel management, a degree in accounting/business/finance/management, and strong proficiency with MS Office and hotel systems like Birch Street and Concur.