Hotel Ops Leader — Guest Experience & Team Growth

Atrium Hospitality; Franklin (TN); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Career growth

401(k) match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Discounts on brands/services

Community service

Job summary

Atrium Hospitality is seeking an Assistant General Manager for the Franklin Embassy Suites in Franklin, TN. This full-time role offers a compensation range of $90,000–$95,000 and reports to hotel leadership, with opportunities to drive guest satisfaction and financial performance.

Responsibilities include leading daily operations, ensuring accurate revenue reporting, managing cash and month-end processes, and guiding a high-performing team in a fast-paced environment.

Qualifications

• 3+ years of hotel management experience.
• Degree in accounting, business, finance, management, or related field.
• Proficiency in Microsoft Office and familiarity with POS/PMS systems.

Responsibilities

• Team Leader: Guide and support your team through daily operations, ensuring everything runs smoothly.
• Revenue Pro: Oversee daily processes and deliver timely, accurate revenue reports with precision.
• Cash Expert: Manage house funds and resolve cashier discrepancies with skill and attention to detail.
• Month-End Specialist: Complete month-end tasks and general ledger duties like a pro, ensuring accuracy and efficiency.

Skills

Hotel management

Revenue reporting

Cash handling

Month-end close

Integrity

Decision making

Team leadership

Education

Accounting/Business Degree

Tools

Microsoft Office

Birch Street

Concur

ProfitSage

Sage300

Workday

Job description

Atrium Hospitality is seeking an Assistant General Manager for the Franklin Embassy Suites in Franklin, TN. This full-time role offers a compensation range of $90,000–$95,000 and reports to hotel leadership, with opportunities to drive guest satisfaction and financial performance.

Responsibilities include leading daily operations, ensuring accurate revenue reporting, managing cash and month-end processes, and guiding a high-performing team in a fast-paced environment.