Hotel Operations Lead

Extended Stay America; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program

Employee Perks Program

Job summary

Extended Stay America in San Jose, CA seeks a Team Lead to assist the General Manager in daily hotel operations, driving guest satisfaction and operational efficiency. You will resolve guest and associate issues, ensure safety procedures, and help manage inventory and budget adherence to maximize GOP and EBITDA.

The role oversees front desk coverage, training, and alignment with brand standards, with a focus on delivering 100% guest satisfaction and a professional, respectful environment for

Job description

Extended Stay America in San Jose, CA seeks a Team Lead to assist the General Manager in daily hotel operations, driving guest satisfaction and operational efficiency. You will resolve guest and associate issues, ensure safety procedures, and help manage inventory and budget adherence to maximize GOP and EBITDA.

The role oversees front desk coverage, training, and alignment with brand standards, with a focus on delivering 100% guest satisfaction and a professional, respectful environment for