Hotel Operations & Guest Experience Leader

Resolute Road Hospitality; Caldwell (ID); Presencial; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Travel Perks

Optional Daily Pay

Health/Life Insurance

401(k)

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Resumo da oferta

Resolute Road Hospitality is hiring an Assistant General Manager for the TownePlace Suites and Fairfield Inn & Suites by Marriott in Caldwell. You will support daily hotel operations, uphold brand standards, and drive guest satisfaction while leading a collaborative team.

The role emphasizes integrity, accountability, and a culture of excellence across departments. You will partner with the General Manager to set clear goals, coach talent, optimize financial performance, and grow revenue while

Qualificações

• Associate degree or higher in a related field is preferred.
• Experience leading hotel operations and teams in hospitality.
• Knowledge of revenue strategies and sales processes beneficial.

Responsabilidades

• Oversee daily hotel operations in coordination with the General Manager.
• Ensure brand standards and Resolute Road Hospitality culture are maintained.
• Lead with integrity and foster a culture of service excellence.

Conhecimentos

Hotel operations

Leadership

Team development

Financial management

Revenue strategies

Sales processes

Communication

Organizational

Decision-making

Problem-solving

Formação académica

Associate degree in Hospitality Management

Business Administration

Ferramentas

Microsoft Office

Property management systems

Descrição da oferta de emprego

Resolute Road Hospitality is hiring an Assistant General Manager for the TownePlace Suites and Fairfield Inn & Suites by Marriott in Caldwell. You will support daily hotel operations, uphold brand standards, and drive guest satisfaction while leading a collaborative team.

The role emphasizes integrity, accountability, and a culture of excellence across departments. You will partner with the General Manager to set clear goals, coach talent, optimize financial performance, and grow revenue while