Hotel Operations Director - Lead Teams, Delight Guests

ZMC Hotels, LLC; Bloomington (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Monthly Bonus program

Health, Dental, and Vision Discount plans

Discounted hotel rooms

Great work environment with an engaged team

Job summary

A prominent hotel management company is seeking a Director of Operations to oversee daily hotel functions, inspire employees, and engage guests. This role includes managing all operations, implementing sales strategies, and maintaining strong financial performance. The ideal candidate will have experience in hotel management, the ability to recruit and train staff, and a passion for delivering exceptional guest experiences. The position offers competitive benefits and a supportive team environment.

Qualifications

• Ability to manage all hotel operations and achieve guest satisfaction.
• Experience in marketing hotel products and services effectively.
• Skilled in recruiting, training, and retaining top talent.

Responsibilities

• Oversee daily operations of the hotel to ensure guest satisfaction.
• Implement effective sales strategies to achieve profitability.
• Create and manage the hotel’s annual budget and financial reports.

Skills

Daily operations management

Sales leadership

Guest satisfaction

Budget creation

Team mentoring and motivation

Job description

A prominent hotel management company is seeking a Director of Operations to oversee daily hotel functions, inspire employees, and engage guests. This role includes managing all operations, implementing sales strategies, and maintaining strong financial performance. The ideal candidate will have experience in hotel management, the ability to recruit and train staff, and a passion for delivering exceptional guest experiences. The position offers competitive benefits and a supportive team environment.