Night Auditor: Overnight Front Desk with Flexible Schedule

Hyatt Hotels Corporation; Miami (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Hyatt Hotels Corporation in Miami is seeking a Front Office Host/Night Auditor to welcome guests and deliver exceptional service during the overnight shift (10:30 pm–8:00 am). You will manage check-ins/outs, respond to inquiries, and balance nightly financials to support smooth front desk operations.

This role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor.

Qualifications

• Strong communication skills are required.
• Attention to detail is essential.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Skills

Strong communication

Attention to detail

Multitasking

Job description

Hyatt Hotels Corporation in Miami is seeking a Front Office Host/Night Auditor to welcome guests and deliver exceptional service during the overnight shift (10:30 pm–8:00 am). You will manage check-ins/outs, respond to inquiries, and balance nightly financials to support smooth front desk operations.

This role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor.