Hotel Night Auditor

Buffalo Lodging Associates, LLC; Canton (MA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Vacation and Sick Time

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee Discounts

Wellness Programs

Job summary

Buffalo Lodging Associates, LLC is seeking a Night Auditor for their Homewood Suites by Hilton in Canton, MA. This position requires responsibility for guest check-ins and check-outs, managing financial transactions, and ensuring guest satisfaction. Applicants should have customer service experience and computer skills.

The position pays $20/hour and offers various benefits like medical insurance and flexible spending accounts. Weekend availability is essential as the role requires overnight shifts.

Qualifications

• Previous experience in a hotel setting is preferred.
• Proficiency in property management system is strongly preferred.
• Valid driver's license and acceptable driving history required.

Responsibilities

• Complete check-in and check-out procedures.
• Handle cash and credit card transactions.
• Respond to guest requests and provide information.
• Organize and balance paperwork from previous shifts.
• Prepare guest folios for express check-out.

Skills

Customer Service experience

Computer knowledge (WORD, EXCEL)

Hilton experience

Education

High School diploma or equivalent

Job description

Homewood Suites by Hilton - Boston/Canton

50 Royall Street, Canton, MA 02021

We are currently looking for a night auditor to join our Team! Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston, you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. The Homewood Suites is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.

Responsibilities

• Greeting guests, complete the check‑in / check‑out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property.
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
• Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.
• Prepares guest folios for express check out.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence.

What You Bring

$20/hr

• Customer Service experience, in a hotel setting preferred.
• Hilton experience is a plus.
• High School diploma or equivalent is preferred.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
• Must have valid drivers license, and acceptable driving history subject to company approval.
• Typical Schedule: Overnights, 11 PM- 7 AM Weekend Availability needed.

What We Offer You

• Paid Weekly (Every Friday!)
• $20/hr
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short‑Term Disability Insurance
• Long‑Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program