Night Audit

Buffalo Lodging; Marlborough (MA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid Weekly

401 (k) Retirement Savings Plan

Paid Vacation and Sick Time

Tuition Reimbursement

Hotel Discounts

Wellness Programs

Job summary

Join Buffalo Lodging as a Night Auditor at our Hampton Inn in Marlborough, MA. You'll greet guests, manage check-ins and check-outs, and ensure smooth overnight operations. Ideal candidates have customer service experience, preferably in hotels, and knowledge of property management systems.

This role involves working overnight shifts and offers various employee benefits, including a retirement plan and paid time off. Apply now and be part of our hospitable team!

Qualifications

• Customer service experience in a hotel setting preferred.
• Hilton experience is a plus.
• Valid driver’s license and acceptable driving history required.

Responsibilities

• Perform check-in/check-out procedures using the property management system.
• Handle cash and credit card transactions.
• Respond to guest requests in a timely manner.
• Organize previous shifts paperwork and run night audit reports.

Skills

Customer Service experience

Knowledge of Property management system

Hilton experience

Proficiency in WORD and EXCEL

Education

High School diploma or equivalent

Job description

Hampton Marlborough, 277 Boston Post Road, Marlborough, MA 01752, USA

We are currently looking for a Night Auditor to join our team! Our 142‑room Hampton Inn by Hilton in Marlborough is located near Apex Entertainment and many corporate offices. We’re off US 20 and I‑495, ten minutes from I‑90. New England Sports Center and New England Baseball Complex are three miles away. Our guests from all over the country enjoy a daily complimentary delicious breakfast. The Hampton Inn is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.

Responsibilities

• Greeting guests, complete the check‑in/check‑out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property.
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
• Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based in Canton, MA, has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence.

What You Bring

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Customer Service experience, in a hotel setting preferred.
• Hilton experience is a plus.
• High School diploma or equivalent is preferred.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
• Must have valid driver’s license, and acceptable driving history subject to company approval.
• Typical Schedule : Overnights, 11 PM‑7 AM Weekend Availability needed
• $20.00/hr

What We Offer You

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with generous employer match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for you, your friends and family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.