Hotel Maintenance Technician: Safe, Guest-Focused Repairs

InterContinental Hotels Group; Naperville (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

InterContinental Hotels Group in Naperville, IL seeks a Maintenance Representative to keep the hotel running smoothly. You will perform repairs, refurbish guest rooms, and support daily operations with pride.

The role requires at least one year of maintenance experience, a high school diploma or vocational training, and familiarity with building management tools. A CPO certification is ideal if a pool is present.

Qualifications

• At least one year of maintenance or repair experience.
• High school diploma or vocational training.
• Familiar with building management software and reporting tools.
• Basic plumbing and electrical knowledge.
• CPO certification preferred if the hotel has a pool.
• Able to stand for long periods and be flexible.
• Fluent in local language and compliant with laws.
• Excellent communication and customer service.

Responsibilities

• Repair or replace items around the hotel and refurbish items in guest rooms.
• Organise supplies and ensure equipment is ready for the next day
• Enforce safety standards – report incidents and unsafe conditions
• Maintain safety and cleanliness of areas inside and outside the hotel
• Follow preventative maintenance calendar and keep systems efficient
• Be a friendly face and helping hand to our guests
• Keep supervisor informed about low running supplies
• Look smart in uniform
• Take on extra duties as needed

Skills

Maintenance experience

Safety awareness

Communication skills

Team player

Education

High school diploma or vocational training

CPO certification

Tools

Microsoft Office

HotSos

Opera

Lutron

Bartech

Inncom

Job description

InterContinental Hotels Group in Naperville, IL seeks a Maintenance Representative to keep the hotel running smoothly. You will perform repairs, refurbish guest rooms, and support daily operations with pride.

The role requires at least one year of maintenance experience, a high school diploma or vocational training, and familiarity with building management tools. A CPO certification is ideal if a pool is present.