Hotel Leadership Pro: Assistant General Manager

Ascent-Hospitality-Managemen

Montgomery (AL)

On-site

USD 45,000 - 55,000

Full time

7 hours ago
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Benefits offered by this job

401(k) Employer Match
PTO & Holiday Pay
Insurance Options
Job Security
Supportive Team Culture
Free Team Member Parking

Job summary

Ascent Hospitality Management seeks an Assistant General Manager for Home2 Suites by Hilton Montgomery to lead daily hotel operations and guest experiences. You will work with department heads to uphold brand standards, drive service excellence, and develop a strong team while overseeing scheduling, training, and performance feedback in a fast-paced environment.

The role requires hospitality leadership, exceptional communication, and a hands-on approach to ensure guest satisfaction and smooth

Qualifications

  • Previous hotel or hospitality experience; supervisory or leadership experience preferred.
  • Strong communication, organization, and problem-solving skills.
  • A guest-focused approach and commitment to delivering excellent service.
  • Ability to coach, motivate, and hold team members accountable respectfully.
  • Sound judgment for fast-paced environments.
  • Flexibility to work weekends/holidays as needed.

Responsibilities

  • Support the General Manager in overseeing the hotel’s daily operations and service delivery.
  • Help lead, coach, and support department leaders and team members.
  • Promote a positive, respectful, guest-focused team culture.
  • Monitor guest feedback and help resolve concerns promptly and professionally.
  • Support hiring, onboarding, training, scheduling, and performance management.
  • Ensure the hotel meets Hilton brand standards, policies, and safety requirements.
  • Coordinate with departments to maintain clean, safe guest rooms and public spaces.
  • Assist with managing labor, expenses, and procurement as needed.
  • Contribute to achieving hotel revenue, occupancy, and guest-satisfaction goals.

Skills

Leadership experience
Communication skills
Problem-solving
Guest service focus
Coaching & motivation
Decision making
Hotel operations
Computer systems
Hilton experience
Multitasking
Professionalism
Ownership mindset
Flexible schedule

Tools

Hotel systems

Job description

Ascent Hospitality Management seeks an Assistant General Manager for Home2 Suites by Hilton Montgomery to lead daily hotel operations and guest experiences. You will work with department heads to uphold brand standards, drive service excellence, and develop a strong team while overseeing scheduling, training, and performance feedback in a fast-paced environment.

The role requires hospitality leadership, exceptional communication, and a hands-on approach to ensure guest satisfaction and smooth

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