Hotel Housekeeping Supervisor: Lead, Train & Delight Guests

Virgin Hotels; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Virgin Hotels in New York is seeking a Floor Supervisor to lead our housekeeping team and ensure every guest room meets impeccable standards. You will walk the floors, check rooms, and support a collaborative hotel-wide team to deliver outstanding service.

The role emphasizes training, scheduling, guest-focused service, safety, and a positive, energetic attitude. If you love high standards, teamwork, and a fast-paced hotel environment, this is your opportunity to shine at Virgin Hotels.

Qualifications

• High school education or equivalent.
• Minimum 1 year of Housekeeping experience.
• Ability to compute accurate mathematical calculations.
• Clear and pleasant English communication with guests and staff.

Responsibilities

• Ensures higher than normal quality standards for hotel rooms, public areas, and outlets.
• Coordinates with Assistant Director of Housekeeping and Front Office to meet guest preferences.
• Leads training initiatives and schedules staff efficiently.
• Maintains safety and security procedures for guests and teammates.
• Promotes a positive, fun, and collaborative work environment.

Skills

Team player

Strong communication

Presentation skills

Conflict resolution

Enthusiastic

Tech gadgets

Attention to detail

Education

High school education or equivalent

Job description

Virgin Hotels in New York is seeking a Floor Supervisor to lead our housekeeping team and ensure every guest room meets impeccable standards. You will walk the floors, check rooms, and support a collaborative hotel-wide team to deliver outstanding service.

The role emphasizes training, scheduling, guest-focused service, safety, and a positive, energetic attitude. If you love high standards, teamwork, and a fast-paced hotel environment, this is your opportunity to shine at Virgin Hotels.