Housekeeping Floor Supervisor — Elevate Guest Experience

Virgin Hotels Central Services Llc; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Virgin Hotels Central Services Llc in New York is seeking a Floor Supervisor to lead the housekeeping team and ensure our rooms and public areas meet high cleanliness standards. You will be on the floor, guiding staff and supporting a collaborative hotel-wide effort to deliver outstanding guest experiences.

The role requires strong English communication, a minimum of 1 year in housekeeping, and a passion for hospitality.

Qualifications

• Must clearly and pleasantly communicate in English with guests and staff.
• Strong communication and presentation skills.
• Enthusiastic and passionate about hospitality.
• Ability to train and support a housekeeping team.
• Must have legal right to work in the United States.

Responsibilities

• Ensures high-quality standards for hotel rooms, public areas, and heart of the house.
• Collaborates with the Assistant Director of Housekeeping and Front Office to meet guest preferences.
• Trains staff and manages scheduling and hotel operations.
• Focuses on guest satisfaction and delivering outstanding service.
• Maintains safety and cleanliness throughout the property.

Skills

Teamwork

Communication skills

Conflict resolution

Attention to detail

Education

High school diploma

Job description

Virgin Hotels Central Services Llc in New York is seeking a Floor Supervisor to lead the housekeeping team and ensure our rooms and public areas meet high cleanliness standards. You will be on the floor, guiding staff and supporting a collaborative hotel-wide effort to deliver outstanding guest experiences.

The role requires strong English communication, a minimum of 1 year in housekeeping, and a passion for hospitality.