Luxury Hotel Housekeeping Supervisor

IHMS; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

IHMS in New York, NY is seeking a Housekeeping Supervisor to lead and oversee the housekeeping and laundry departments, ensuring the highest levels of cleanliness and guest satisfaction. You will train and retain team members, manage schedules, and enforce safety and quality standards in a Forbes Five Star luxury hotel setting.

Responsibilities include coordinating with contracted vendors, conducting regular staff meetings, updating training materials, and monitoring payroll and inventory to

Qualifications

• Experience in luxury hotel housekeeping or similar environment.
• Strong communication skills in English, both written and spoken.
• Ability to train and lead housekeeping staff.
• Proficiency with Microsoft Office and a property management system.
• Flexible schedule including weekends, evenings and holidays.

Responsibilities

• Oversee housekeeping and laundry departments to ensure smooth operations.
• Train, retain and supervise team members; monitor staffing and schedules.
• Maintain cleanliness, guest service and satisfaction standards.
• Manage payroll reports and sign-in sheets timely.
• Coordinate with outside contracted companies when on hotel premises.
• Lead regular staff meetings and ongoing training material updates.
• Monitor cost management related to inventory, labor and energy.

Skills

Effective communication

English proficiency

Detail oriented

Leadership

Multitasking

Team collaboration

Tools

Microsoft Office

Property management system

Job description

IHMS in New York, NY is seeking a Housekeeping Supervisor to lead and oversee the housekeeping and laundry departments, ensuring the highest levels of cleanliness and guest satisfaction. You will train and retain team members, manage schedules, and enforce safety and quality standards in a Forbes Five Star luxury hotel setting.

Responsibilities include coordinating with contracted vendors, conducting regular staff meetings, updating training materials, and monitoring payroll and inventory to