Hotel Housekeeping Supervisor - Elevate Guest Experience

Stonebridge; New York (NY); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge in New York, NY, seeks a Housekeeping Supervisor to assist the Executive Housekeeper in managing the housekeeping and laundry departments, ensuring high standards of cleanliness, guest service, and operational efficiency. This role supervises staff, monitors cleanliness, and coordinates daily housekeeping operations to maintain a welcoming and well-maintained hotel environment.

The position requires 2+ years of supervisory experience, strong leadership and budgeting skills, and

Qualifications

• 2+ years of supervisory experience in housekeeping or a related field, preferably in a hotel environment.
• Experience managing staff schedules, performance evaluations, and training programs.
• Proficiency in budgeting, inventory management, and cost control.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.

Responsibilities

• Supervise housekeeping and laundry staff, including performance evaluations, training, and development.
• Assist the Executive Housekeeper in managing the department’s annual budget and cost control systems.
• Enforce departmental policies and procedures to maintain service standards and efficiency.
• Ensure quality services are provided to meet guest needs and enhance guest satisfaction.
• Direct hourly associates in all areas of the housekeeping and laundry departments.
• Prepare daily assignment sheets for all housekeeping and laundry associates.
• Maintain cleanliness standards in guest rooms and public areas, ensuring compliance with hotel objectives.
• Inspect and monitor cleanliness, taking corrective action for any substandard conditions.
• Compile and report the status of all guestrooms to the front desk department.
• Work with the security office to manage lost and found items.
• Maintain departmental productivity and labor cost goals.
• Oversee inventories of linen, supplies, and equipment and assist with ordering as necessary.

Skills

Supervisory experience

Leadership

Communication skills

Interpersonal skills

Attention to detail

Multi-tasking

Problem solving

Microsoft Office

Housekeeping software

Tools

Microsoft Office

Housekeeping management software

Job description

Stonebridge in New York, NY, seeks a Housekeeping Supervisor to assist the Executive Housekeeper in managing the housekeeping and laundry departments, ensuring high standards of cleanliness, guest service, and operational efficiency. This role supervises staff, monitors cleanliness, and coordinates daily housekeeping operations to maintain a welcoming and well-maintained hotel environment.

The position requires 2+ years of supervisory experience, strong leadership and budgeting skills, and