Housekeeping Operations Leader: Guest Experience

Omni Hotels & Resorts; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Omni Hotels & Resorts in New York is seeking a Housekeeping Supervisor to manage all Housekeeping functions. The ideal candidate will ensure that Omni standards are met while providing excellent guest service and maintaining a motivated, high-performing staff.

The role includes overseeing cleaning procedures, resolving guest issues, and communicating effectively with departments. The position requires prior supervisory experience in hospitality and the ability to lead and develop a team.

Qualifications

• Prior Housekeeping Supervisory Experience in Hospitality.
• Must be able to work independently.
• Must have the ability to lead, motivate and develop others.

Responsibilities

• Provide courteous, attentive service to guests.
• Resolve problems while maintaining guest relationships.
• Inspect cleaning and servicing of all guestrooms.

Skills

Guest Service Skills

Leadership

Multi-tasking

Problem-solving

Education

High School Diploma or GED

College Degree

Job description

Omni Hotels & Resorts in New York is seeking a Housekeeping Supervisor to manage all Housekeeping functions. The ideal candidate will ensure that Omni standards are met while providing excellent guest service and maintaining a motivated, high-performing staff.

The role includes overseeing cleaning procedures, resolving guest issues, and communicating effectively with departments. The position requires prior supervisory experience in hospitality and the ability to lead and develop a team.