Hotel Housekeeping Supervisor: Lead Rooms & Standards

Resorts World New York City; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Resorts World New York City in the United States seeks an experienced housekeeping supervisor to manage the on-site team, oversee room attendants, and ensure rooms and public areas meet luxury standards.

You will coordinate with Engineering/Property Operations, monitor inventories, and provide ongoing training and performance feedback to staff. fluency in English is required, with Spanish a plus.

Qualifications

• High School graduate preferred.
• At least 2 years of housekeeping supervisory experience.
• Four or more years hotel housekeeping experience.
• Fluent in English; Spanish a plus.

Responsibilities

• Open housekeeping: check rooms inventory, assign rooms to attendants.
• Inspect rooms, complete reports, verify status; load into PMS.
• Supervise Room Attendants and Housepersons to meet standards.
• Report status and discrepancies of rooms.
• Monitor stock rooms and carts and inventories.
• Coordinate with Engineering/Property Operations for maintenance.
• Perform Room Attendant/Houseperson duties as needed.
• Assist in performance evaluations of staff.
• Respond to guest requests in a timely, friendly manner.
• Provide initial and ongoing training for all Room Attendants.

Skills

English fluency

Inventory knowledge

Scheduling

Productivity

Communication

Math skills

Room inspection

Physical stamina

Safety procedures

Computer skills

Education

High School diploma

Job description

Resorts World New York City in the United States seeks an experienced housekeeping supervisor to manage the on-site team, oversee room attendants, and ensure rooms and public areas meet luxury standards.

You will coordinate with Engineering/Property Operations, monitor inventories, and provide ongoing training and performance feedback to staff. fluency in English is required, with Spanish a plus.