Guest Experience Housekeeping Supervisor

Hospitality management; Village of Islandia (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Hospitality management in New York is seeking a skilled supervisor to oversee room attendants, inspections, and staffing to sustain high standards of cleanliness, safety, and guest satisfaction.

The role requires supervisory experience, strong communication, and the ability to train staff while maintaining energy in a fast-paced environment. Compliance with safety rules and licensing is essential, with occasional weekend shifts.

Qualifications

• Associate degree or 3–5 years related experience, or equivalent combination of education and experience.
• Supervisory experience preferred.
• Attentive and detail oriented.
• Able to maintain high energy in a fast-paced environment and manage multiple tasks.
• Effective communication; speak well before groups of guests or associates.
• Ability to train others and read/interpret safety rules and maintenance instructions.

Responsibilities

• Supervise the performance of room attendants and general cleaning; correct deficient conditions.
• Inspect guest rooms and areas for cleanliness, maintenance, safety and security; report deviations.
• Review and adjust daily staffing to ensure optimum levels and reassign duties.
• Communicate with Front Office and other departments to ensure guest satisfaction.
• Monitor usage of guest and cleaning supplies and order replacements as needed.
• Manage administrative functions per established standards; role model guest service program.
• Perform other duties as assigned.

Skills

Supervisory experience

Attention to detail

Communication skills

Staff scheduling

Reading safety rules

Cash handling

Education

Associate’s degree or equivalent

Job description

Hospitality management in New York is seeking a skilled supervisor to oversee room attendants, inspections, and staffing to sustain high standards of cleanliness, safety, and guest satisfaction.

The role requires supervisory experience, strong communication, and the ability to train staff while maintaining energy in a fast-paced environment. Compliance with safety rules and licensing is essential, with occasional weekend shifts.