Luxury Hotel Housekeeping Lead — Team Leader & Trainer

Proper Hospitality Solutions; New York (NY); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Proper Hospitality Solutions in New York is seeking a Housekeeping Lead to join our leadership team. You will supervise daily housekeeping operations across guest rooms and public areas, ensure cleanliness standards, train staff, and coordinate schedules to meet hotel demands.

Ideal candidates have at least 2 years of supervisory experience in luxury settings, strong leadership and communication skills, and the ability to manage vendor relationships and inventory.

Qualifications

• Minimum 2 years of supervisory experience in housekeeping, preferably in a luxury hotel.
• Strong leadership and communication skills with a focus on guest service.

Responsibilities

• Oversee daily housekeeping operations for guest rooms, public areas, and facilities to maintain cleanliness and quality standards.
• Develop and implement workflows, standard procedures, and quality control plans.
• Schedule staff, manage payroll basics, and ensure adequate cover for shifts.
• Monitor and follow up on work orders and liaise with Engineering and vendors as needed.
• Train and mentor housekeeping staff to uphold brand standards and service excellence.
• Assist in inventories of linen and supplies and maintain par levels.
• Address guest requests promptly and provide exceptional service.
• Ensure compliance with safety, SDS, and company policies.

Skills

Supervisory experience

Leadership

Spanish language

Staff training

Tools

MS Office

Opera

KnowCross

Alice

Infor

Job description

Proper Hospitality Solutions in New York is seeking a Housekeeping Lead to join our leadership team. You will supervise daily housekeeping operations across guest rooms and public areas, ensure cleanliness standards, train staff, and coordinate schedules to meet hotel demands.

Ideal candidates have at least 2 years of supervisory experience in luxury settings, strong leadership and communication skills, and the ability to manage vendor relationships and inventory.