Hotel Housekeeping Supervisor: Lead Rooms Team

Grand Casino Mille Lacs; Minnesota; On-site; USD 28,000 - 41,000; Full time

Job summary

Grand Casino Mille Lacs is seeking a Hotel Housekeeping Supervisor to coordinate and direct housekeeping activities across guest rooms. You will guide room attendants and junior ambassadors, assign tasks, monitor cleanliness, and ensure safety and brand standards.

Responsibilities include managing supplies, reporting maintenance needs, training staff, and producing daily to monthly performance reports to boost productivity and guest satisfaction.

Qualifications

• 1 year of housekeeping, hospitality, or related operations experience overseeing staff or projects.

Responsibilities

• Guide, support, and supervise room attendants and junior ambassadors to ensure high-quality cleanliness.
• Coordinate maintenance work orders for guestroom repairs or replacements.
• Inspect guestrooms for cleanliness, safety, and repair needs; delegate tasks as needed.
• Monitor linens, cleaning chemicals, and amenities; reorder as necessary.
• Ensure adherence to brand standards and safety regulations; update MSDS as required.
• Maintain staffing levels and provide training; prepare routine reports.

Skills

Team supervision

Attention to detail

Verbal communication

Written communication

Coaching staff

Flexibility

Peak hour readiness

Job description

Grand Casino Mille Lacs is seeking a Hotel Housekeeping Supervisor to coordinate and direct housekeeping activities across guest rooms. You will guide room attendants and junior ambassadors, assign tasks, monitor cleanliness, and ensure safety and brand standards.

Responsibilities include managing supplies, reporting maintenance needs, training staff, and producing daily to monthly performance reports to boost productivity and guest satisfaction.