Strategic Hotel Housekeeping & Laundry Leader

Grand Casino Mille Lacs; Onamia (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Grand Casino Mille Lacs is seeking a Hotel Housekeeping Manager to lead the housekeeping and laundry teams, ensuring top-notch cleanliness and guest satisfaction. You will design and implement strategies, manage inventories and budgets, and uphold brand standards across the hotel.

Responsibilities include staff coaching and development, overseeing operations, and coordinating with external services when needed to maintain efficiency and a welcoming guest environment.

Qualifications

• High School diploma or GED required.
• Minimum five years of hotel supervisory experience.
• Ability to secure Gaming Regulatory Authority license.
• Knowledge of Detailed Gaming Regulations (DGRs).

Responsibilities

• Develop and implement housekeeping and laundry strategies to ensure guest satisfaction.
• Maintain inventory, schedules, and budgets; manage annual department budget.
• Oversee cleaning standards for guest rooms and public areas.
• Coach, train, and develop staff; address performance issues.

Skills

Leadership

Staff development

Budget management

Quality control

Guest satisfaction

Communication

Team motivation

Scheduling

Education

High School diploma or GED

Job description

Grand Casino Mille Lacs is seeking a Hotel Housekeeping Manager to lead the housekeeping and laundry teams, ensuring top-notch cleanliness and guest satisfaction. You will design and implement strategies, manage inventories and budgets, and uphold brand standards across the hotel.

Responsibilities include staff coaching and development, overseeing operations, and coordinating with external services when needed to maintain efficiency and a welcoming guest environment.