Hotel Housekeeping Specialist - Sparkling Rooms & Service

Cherokee Nation Entertainment; Catoosa (OK); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) match

Paid vacation

Sick time

Holidays

Maternity/Paternity leave

Résumé du poste

Cherokee Nation Entertainment is seeking a diligent housekeeping team member to help maintain pristine guest rooms and public areas at Hard Rock Hotel & Casino Tulsa. You will clean rooms, replenish supplies, and respond promptly to guest requests to ensure a superior guest experience.

The role emphasizes attention to detail, a strong work ethic, and commitment to safety and customer service while supporting a dynamic hospitality team.

Qualifications

• High School Diploma or GED.
• 2 years of housekeeping experience, or equivalent combination of education and experience.
• Ability to maintain a professional demeanor and provide excellent customer service.
• Detail-oriented with a willingness to learn.
• Knowledge of cleaning chemicals and proper storage and usage.
• Knowledge of biohazards and required personal protective equipment.
• Ability to maintain positive interdepartmental relationships.
• Ability to stand, walk, push, and pull for extended periods.
• Ability to lift and carry up to 50 lbs.
• Ability to work varied shifts, including weekends and holidays.
• Ability to work in a climate-controlled environment.

Responsabilités

• Clean and sanitize hotel rooms, including changing linens and replenishing bathroom supplies.
• Respond to guest inquiries and requests in a prompt and courteous manner.
• Identify and report any damages or missing items to supervisors.
• Complete pre-cleaning duties, including stocking carts with necessary supplies.
• Maintain clean and organized hallways, public areas, and closets.
• Ensure employee access doors are securely closed.
• Report lost and found items to housekeeping management.
• Report maintenance issues to the appropriate department.

Description du poste

Cherokee Nation Entertainment is seeking a diligent housekeeping team member to help maintain pristine guest rooms and public areas at Hard Rock Hotel & Casino Tulsa. You will clean rooms, replenish supplies, and respond promptly to guest requests to ensure a superior guest experience.

The role emphasizes attention to detail, a strong work ethic, and commitment to safety and customer service while supporting a dynamic hospitality team.