Room Inspector

Cherokee Nation Businesses

Catoosa (OK)

On-site

USD 30,000 - 45,000

Full time

4 days ago

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Benefits offered by this job

Health plan

401(k) match

Paid vacation and holidays

Flexible spending accounts

Maternity/paternity leave

Employee discounts

Job summary

Cherokee Nation Entertainment in Tulsa, OK is hiring a Room Inspector who will verify guest rooms, direct housekeeping staff, and help coordinate daily assignments while responding to guest needs and service concerns. The role requires a high school diploma or GED, strong communication and teamwork, basic computer skills, and the ability to lift up to 50 pounds.

Weekend and holiday shifts may be required. Join a leading hospitality team within Hard Rock Hotel & Casino Tulsa, enjoying

Qualifications

High school diploma or GED required.
Strong communication, customer service, listening and teamwork skills.
Basic computer skills and ability to manage multiple priorities and resolve problems.
Knowledge of housekeeping standards, room checkout procedures, cleaning supplies, and proper chemical use.
Knowledge of OSHA requirements and blood-borne pathogen precautions.
Ability to stand, walk, push and pull housekeeping carts; lift up to 50 pounds.

Responsibilities

Inspect and approve guest rooms, linens and supply storage areas; direct attendants to correct deficiencies.
Prioritize and update checkout, pickup, and room-discrepancy information; verify status and complete reports.
Check cleaning equipment and supplies for OSHA compliance and safety.
Prepare and distribute morning assignment reports; update assignments as needed.
Assist with guest requests and complaints; coordinate resolutions with team.
Follow up on maintenance orders and guest requests.
Lead or guide the work of others and perform related duties as assigned.

Skills

Customer service

Teamwork

Communication skills

Problem solving

Multi-tasking

Physical stamina

Education

High school diploma or GED

Job description

A Room Inspector reviews completed room cleaning, verifies room status and supplies, and guides room attendants in correcting issues. This role also helps coordinate daily housekeeping assignments and responds to guest needs, maintenance requests, and service concerns.

Responsibilities

Inspect and approve guest rooms, linens, and supply storage areas; direct attendants to correct deficiencies.
Prioritize and update checkout, pickup, and room-discrepancy information.
Verify room status using applicable devices and complete the housekeeping PM report at the end of each shift.
Check cleaning equipment and supplies for compliance with hotel safety and OSHA guidelines.
Prepare and distribute morning assignment reports, updating assignments as needed.
Assist with guest requests and complaints, and seek support to resolve guest, room, or coworker issues.
Follow up on maintenance service orders and guest requests.
Lead or guide the work of others and perform other related duties as assigned.

Qualifications

High school diploma or GED and at least six months of hotel housekeeping experience.
Strong oral and written communication, customer service, listening, and teamwork skills.
Basic computer skills and the ability to manage multiple priorities, make sound decisions, and resolve problems.
Knowledge of housekeeping standards, room checkout procedures, cleaning supplies, and proper chemical use.
Knowledge of applicable OSHA requirements and blood-borne pathogen precautions.
Ability to work varied shifts, including weekends and holidays, and to stand, walk, push and pull housekeeping carts for extended periods.
Ability to lift up to 50 pounds.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here’s what awaits you:

Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About the Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities:

Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .

Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.

Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.

Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment

Job Info