Guest Room Care Specialist

Cherokee Nation Businesses; Catoosa (OK); Hybride; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Health plans

Telemedicine

On-site clinics

401(k) match

Paid vacation

Résumé du poste

Cherokee Nation Entertainment, Hard Rock Hotel & Casino Tulsa, Oklahoma, seeks a dedicated housekeeper to clean and sanitize guest rooms, respond to guest requests, and uphold overall property presentation. The role emphasizes detail, service, and reliability in a fast-paced hospitality environment.

Responsibilities include stock prep, hallway upkeep, reporting damages, and coordinating with maintenance and other departments.

Qualifications

• High School Diploma or GED.
• 2 years housekeeping experience or equivalent education/experience.
• Professional demeanor and excellent customer service.
• Detail-oriented with willingness to learn.
• Knowledge of cleaning chemicals and storage/usage.
• Biohazards knowledge and PPE awareness.
• Maintain positive interdepartmental relationships.
• Stand/walk/push/pull for extended periods.
• Lift/carry up to 50 lbs.
• Ability to work varied shifts, weekends/holidays.
• Work in a climate-controlled environment.

Responsabilités

• Clean and sanitize hotel rooms, including linens and bathroom supplies.
• Respond to guest inquiries and requests promptly and courteously.
• Identify and report damages or missing items to supervisors.
• Stock carts with supplies for pre-cleaning duties.
• Maintain clean hallways, public areas, and closets.
• Ensure employee access doors are securely closed.
• Report lost and found items to housekeeping management.
• Report maintenance issues to the appropriate department.

Connaissances

Attention to detail

Customer service

Professional demeanor

Stamina (standing/walking)

Formation

High School Diploma or GED

Description du poste

Cherokee Nation Entertainment, Hard Rock Hotel & Casino Tulsa, Oklahoma, seeks a dedicated housekeeper to clean and sanitize guest rooms, respond to guest requests, and uphold overall property presentation. The role emphasizes detail, service, and reliability in a fast-paced hospitality environment.

Responsibilities include stock prep, hallway upkeep, reporting damages, and coordinating with maintenance and other departments.