Housekeeper

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation

Sick time

Holidays

Maternity/Paternity leave

Job summary

Cherokee Nation Entertainment is seeking a diligent housekeeping team member to help maintain pristine guest rooms and public areas at Hard Rock Hotel & Casino Tulsa. You will clean rooms, replenish supplies, and respond promptly to guest requests to ensure a superior guest experience.

The role emphasizes attention to detail, a strong work ethic, and commitment to safety and customer service while supporting a dynamic hospitality team.

Qualifications

• High School Diploma or GED.
• 2 years of housekeeping experience, or equivalent combination of education and experience.
• Ability to maintain a professional demeanor and provide excellent customer service.
• Detail-oriented with a willingness to learn.
• Knowledge of cleaning chemicals and proper storage and usage.
• Knowledge of biohazards and required personal protective equipment.
• Ability to maintain positive interdepartmental relationships.
• Ability to stand, walk, push, and pull for extended periods.
• Ability to lift and carry up to 50 lbs.
• Ability to work varied shifts, including weekends and holidays.
• Ability to work in a climate-controlled environment.

Responsibilities

• Clean and sanitize hotel rooms, including changing linens and replenishing bathroom supplies.
• Respond to guest inquiries and requests in a prompt and courteous manner.
• Identify and report any damages or missing items to supervisors.
• Complete pre-cleaning duties, including stocking carts with necessary supplies.
• Maintain clean and organized hallways, public areas, and closets.
• Ensure employee access doors are securely closed.
• Report lost and found items to housekeeping management.
• Report maintenance issues to the appropriate department.

Job description

Job Description

Join our dedicated housekeeping team and contribute to the positive experience of our hotel guests! You will be responsible for cleaning and sanitizing guest rooms, responding to guest requests, and ensuring the overall cleanliness and presentation of assigned areas. This role requires attention to detail, a strong work ethic, and a commitment to providing excellent service.

Responsibilities

• Clean and sanitize hotel rooms, including changing linens and replenishing bathroom supplies.
• Respond to guest inquiries and requests in a prompt and courteous manner.
• Identify and report any damages or missing items to supervisors.
• Complete pre‑cleaning duties, including stocking carts with necessary supplies.
• Maintain clean and organized hallways, public areas, and closets.
• Ensure employee access doors are securely closed.
• Report lost and found items to housekeeping management.
• Report maintenance issues to the appropriate department.

Qualifications

• High School Diploma or GED.
• 2 years of housekeeping experience, or equivalent combination of education and experience.
• Ability to maintain a professional demeanor and provide excellent customer service.
• Detail‑oriented with a willingness to learn.
• Knowledge of cleaning chemicals and proper storage and usage.
• Knowledge of biohazards and required personal protective equipment.
• Ability to maintain positive interdepartmental relationships.
• Ability to stand, walk, push, and pull for extended periods.
• Ability to lift and carry up to 50 lbs.
• Ability to work varied shifts, including weekends and holidays.
• Ability to work in a climate‑controlled environment.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team‑based challenges and deliver high‑quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award‑winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18‑hole championship golf course, multiple food and entertainment venues, and a 2,700‑seat event center.

Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here’s What Awaits You

• Health & Wellness: Choose from top‑notch health plans, 24/7 Telemedicine access , and on‑site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

About The Team

Immune yourself in world‑class hospitality with Cherokee Nation Entertainment. Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operates a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table‑side magic.
• Help guests unwind in luxurious hotel accommodations and world‑class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well‑being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company: Cherokee Nation Entertainment