Hotel Housekeeping Operations Coordinator

Omni Hotels & Resorts; Rancho Mirage (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Omni Hotels & Resorts in Rancho Mirage, CA is seeking a Housekeeping Office Coordinator to organize daily work assignments for room attendants, housemen, laundry attendants and turndown staff, and to handle guest and associate calls.

You will manage day-to-day office operations for the housekeeping department, walk the floors to inspect rooms, and ensure effective communication with the front desk and other departments.

Qualifications

• Must read, write and communicate in fluent English.
• Willing to work days, afternoons, weekends and holidays.
• Basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones preferred.
• Bi-lingual in Spanish preferred.

Responsibilities

• Open and close housekeeping department daily.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Skills

Fluent English

Bi-lingual Spanish

Computer skills

Coordinator experience

Phone handling

Job description

Omni Hotels & Resorts in Rancho Mirage, CA is seeking a Housekeeping Office Coordinator to organize daily work assignments for room attendants, housemen, laundry attendants and turndown staff, and to handle guest and associate calls.

You will manage day-to-day office operations for the housekeeping department, walk the floors to inspect rooms, and ensure effective communication with the front desk and other departments.