Office Coordinator | Housekeeping

Omni Hotels & Resorts; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Omni Oklahoma City Hotel is seeking a Housekeeping Office Coordinator to manage daily office operations and coordinate tasks for room attendants, housemen, laundry attendants, and turndown attendants. You will handle calls and dispatch work tickets, ensuring smooth front desk communication.

You will maintain Synergy records, monitor the computer system, and collaborate with engineering and other departments to uphold service standards and cleanliness across the property.

Qualifications

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi-lingual in Spanish preferred.
• Ability to stand for extended periods of time (at least 8 hours/shift).
• Must be able to walk/stand for extended periods of time, with frequent bending and twisting.
• Must be able to lift, push, pull, and carry moderate weight.

Responsibilities

• Open and close housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Skills

Fluent English

Communication skills

Computer skills

Flexible schedule

Tools

Synergy system

Job description

Omni Oklahoma City Hotel

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes Mokara Spa, six food & beverage outlets, 76,000 square feet of meeting and event space, a retail outlet, fitness center, and rooftop pool.

Omni Oklahoma City Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Oklahoma City Hotel may be your perfect match.

Housekeeping Office Coordinator

Overview:

The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Responsibilities:

• Open and close housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Qualifications:

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi-lingual in Spanish preferred.
• Ability to stand for extended periods of time (at least 8 hours/shift).
• Must be able to walk/stand for extended periods of time, with frequent bending and twisting.
• Must be able to lift, push, pull, and carry moderate weight.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.