Hotel Housekeeping Operations Coordinator

Yaamava' Resort & Casino at San Manuel; Highland (CA); On-site; USD 45,000 - 55,000; Full time

Job summary

Yaamava' Resort & Casino at San Manuel is seeking an Office Coordinator—Housekeeping under the Assistant Manager Hotel. The role serves as a liaison between Housekeeping and Front Desk, Facilities, and Security, delivering administrative support and ensuring operations align with Forbes standards and enterprise policies.

Responsibilities include creating daily assignment sheets, filing reports, handling calls, coordinating interdepartmental meetings, and assisting with data entry.

Qualifications

• High School Diploma or equivalent required.
• Minimum two (2) years’ customer service experience required.
• Minimum one (1) year general administrative experience required.
• Experience in upscale hotel preferred.
• Proficient in Microsoft Outlook, Word and Excel.
• Ability to learn and work with the Property Management System.
• Ability to motivate and lead people at all levels.

Responsibilities

• Create and direct daily assignment sheets and department reports.
• Answer and direct internal and external calls courteously.
• Coordinate meetings with staff of other departments and liaise with vendors.
• Monitor guest room maintenance requests and ensure timely completion.
• Support daily departmental operations and communications with Front Desk, Facilities, Security.
• Maintain Forbes Travel Guide standards and safety policies.
• Provide administrative coverage and data entry as needed.

Skills

Customer service

Administrative support

Communication skills

Multitasking

Team coordination

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Property Management System

Job description

Yaamava' Resort & Casino at San Manuel is seeking an Office Coordinator—Housekeeping under the Assistant Manager Hotel. The role serves as a liaison between Housekeeping and Front Desk, Facilities, and Security, delivering administrative support and ensuring operations align with Forbes standards and enterprise policies.

Responsibilities include creating daily assignment sheets, filing reports, handling calls, coordinating interdepartmental meetings, and assisting with data entry.