Hotel Guest Services Pro — Flexible Shifts & Growth

WI- Moxy Madison Downtown; Madison (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

WI- Moxy Madison Downtown is hiring a Guest Services Representative in Madison, WI. Starting wage is $16.00 per hour, with potential for higher pay for experienced candidates. The role requires flexible availability Monday through Friday, weekends and holidays, with morning and evening shifts from 7 am–3 pm or 3 pm–11 pm.

You’ll be greeted by a supportive team, with growth opportunities and a focus on guest satisfaction as part of NCG Hospitality's values.

Qualifications

• Customer service experience.
• Accurate cash handling experience.
• Strong oral and written communication and interpersonal skills.
• Positive attitude and ability to stay organized.

Responsibilities

• Answers the property’s phones and handles reservations.
• Checks guests in and out in a courteous, professional manner.
• Interacts with guests to create a memorable experience.
• Processes payments and maintains the cash drawer.

Skills

Customer service

Cash handling

Communication

Positive attitude

Fast-paced work

Job description

WI- Moxy Madison Downtown is hiring a Guest Services Representative in Madison, WI. Starting wage is $16.00 per hour, with potential for higher pay for experienced candidates. The role requires flexible availability Monday through Friday, weekends and holidays, with morning and evening shifts from 7 am–3 pm or 3 pm–11 pm.

You’ll be greeted by a supportive team, with growth opportunities and a focus on guest satisfaction as part of NCG Hospitality's values.