Morning Hotel Guest Service Rep — Part Time

North Central Group; Madison (WI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Worldwide hotel discounts

Free stays at NCG properties

Bonuses for going above and beyond

Paid volunteer hours

Job summary

Moxy Madison Downtown, part of NCG Hospitality, is seeking a Morning Hotel Guest Service Representative (Part Time) to deliver top-notch guest experiences. Starting pay is $16.00/hour, with higher wages possible for experienced candidates, and requires flexible availability on Monday to Friday, weekends, and holidays.

Shifts run 7 am–3 pm, and duties include answering phones, taking reservations, and checking guests in and out to ensure a memorable stay.

Qualifications

• Customer service experience preferred.
• Experience with hotel reservations or front desk systems beneficial.
• Ability to multitask and communicate clearly in a fast-paced environment.

Responsibilities

• Answer phone lines and handle guest inquiries.
• Make reservations and process check-ins/outs.
• Interact with guests to create a personalized experience and resolve issues.

Skills

Customer service

Communication

Job description

Moxy Madison Downtown, part of NCG Hospitality, is seeking a Morning Hotel Guest Service Representative (Part Time) to deliver top-notch guest experiences. Starting pay is $16.00/hour, with higher wages possible for experienced candidates, and requires flexible availability on Monday to Friday, weekends, and holidays.

Shifts run 7 am–3 pm, and duties include answering phones, taking reservations, and checking guests in and out to ensure a memorable stay.