Evening Hotel Guest Services Pro — Flexible Hours & Growth

Moxy Hotel; Madison (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Catch of the Day – earn bonuses for

Everyone Sells – earn cash for

Paid Volunteer hours – Earn money for

Job summary

The Moxy Madison Downtown is seeking an Evening Hotel Guest Service Representative for the 3pm–11pm shift. Starting wage is $16.00/hour, with potential higher wages for experienced candidates. Flexible availability Monday to Friday with weekends and holidays required.

The role involves handling reservations, check-ins/outs, phones, and guest interactions to create memorable stays. NCG Hospitality manages the hotel, offering a collaborative, award-winning workplace, opportunities for development,

Qualifications

• Experience in customer service preferred.
• Ability to handle cash accurately and responsibly.

Responsibilities

• Answer phones and greet guests in a courteous manner.
• Process reservations, check-in and check-out guests.
• Maintain accurate cash drawer and process payments.
• Provide personalized guest experiences and resolve issues promptly.
• Promote hotel services to maximize occupancy and revenue.

Skills

Customer service

Cash handling

Job description

The Moxy Madison Downtown is seeking an Evening Hotel Guest Service Representative for the 3pm–11pm shift. Starting wage is $16.00/hour, with potential higher wages for experienced candidates. Flexible availability Monday to Friday with weekends and holidays required.

The role involves handling reservations, check-ins/outs, phones, and guest interactions to create memorable stays. NCG Hospitality manages the hotel, offering a collaborative, award-winning workplace, opportunities for development,