Hotel Group Sales Leader

Meadowood Napa Valley; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Fairmont Austin is seeking a Group Sales Manager to drive group and banquet business across assigned market segments. You will negotiate contracts, plan strategies, and collaborate with Catering and Front Office to ensure flawless event delivery.

Success requires hotel sales experience, strong communication and travel readiness. Join a team focused on guest experience, professional service, and continuous business growth through targeted outreach.

Qualifications

• Previous hotel/resort sales experience required.
• Proficiency with Opera Sales & Catering or Delphi.
• Excellent communication skills, both written and verbal.
• Strong interpersonal and problem solving abilities.
• Ability to travel to meet clients.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Ensure prompt and courteous service to internal and external customers.
• Achieve sales objectives on a monthly, quarterly and yearly basis.
• Solicit group and related banquet business through action plan preparation and execution.
• Establish parameters, quotes and negotiate prices, confirming by written contracts.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all contract details are delivered and guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports, as required.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Follow all safety policies.
• Other duties as assigned.

Skills

Group sales experience

Customer service

Negotiation

Tradeshows participation

Education

Bachelor's degree preferred

Tools

Opera Sales & Catering

Delphi

Microsoft Windows

Job description

Fairmont Austin is seeking a Group Sales Manager to drive group and banquet business across assigned market segments. You will negotiate contracts, plan strategies, and collaborate with Catering and Front Office to ensure flawless event delivery.

Success requires hotel sales experience, strong communication and travel readiness. Join a team focused on guest experience, professional service, and continuous business growth through targeted outreach.