Group Sales Manager

Meadowood Napa Valley; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Fairmont Austin is seeking a Group Sales Manager to drive group and banquet business across assigned market segments. You will negotiate contracts, plan strategies, and collaborate with Catering and Front Office to ensure flawless event delivery.

Success requires hotel sales experience, strong communication and travel readiness. Join a team focused on guest experience, professional service, and continuous business growth through targeted outreach.

Qualifications

• Previous hotel/resort sales experience required.
• Proficiency with Opera Sales & Catering or Delphi.
• Excellent communication skills, both written and verbal.
• Strong interpersonal and problem solving abilities.
• Ability to travel to meet clients.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Ensure prompt and courteous service to internal and external customers.
• Achieve sales objectives on a monthly, quarterly and yearly basis.
• Solicit group and related banquet business through action plan preparation and execution.
• Establish parameters, quotes and negotiate prices, confirming by written contracts.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all contract details are delivered and guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports, as required.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Follow all safety policies.
• Other duties as assigned.

Skills

Group sales experience

Customer service

Negotiation

Tradeshows participation

Education

Bachelor's degree preferred

Tools

Opera Sales & Catering

Delphi

Microsoft Windows

Job description

Job Description

The Group Sales Manager is primarily responsible for the solicitation and contraction of group business based on assigned market segments.

Responsibilities:

• Consistently offer professional, friendly and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• Solicit group, and related banquet business through action plan preparation and execution
• Establish parameters, quotes and negotiate prices, confirming by written contracts
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintain accounts, contact, activity and business details within the appropriate software applications
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401k
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Qualifications:
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous Hotel/Resort Sales experience required
• Computer literate in Opera Sales and Catering or Delphi, along with Microsoft Window applications and or relevant computer applications required
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to travel to meet clients

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V