Hotel GM: Profit & Guest Experience Leader

Highgate Hotels L.P.; Chandler (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Highgate Hotels Chandler seeks an experienced General Manager responsible for maximizing hotel profitability, guest satisfaction, and employee development. You will oversee daily operations, lead financial reviews, and drive revenue with a focus on cost control and service excellence.

Applicants should have 6+ years in a hotel-related role or a 4-year degree with substantial relevant experience, plus strong leadership, communication, and budgeting abilities.

Qualifications

• Experience managing hotel operations and profitability.
• Strong communication and leadership skills.
• Demonstrated budgeting and financial review capabilities.

Responsibilities

• Oversee hotel profitability through revenue generation and cost control.
• Lead monthly financial reviews with department managers.
• Develop managers through training and coaching programs.
• Conduct regular meetings and ensure Highgate SOP compliance.
• Drive sales efforts by engaging top accounts and clients.

Skills

Communication

Leadership

Team management

Training & coaching

Budgeting & financial oversight

Problem solving

Customer focus

Education

4-year college degree

2-year college degree

Job description

Highgate Hotels Chandler seeks an experienced General Manager responsible for maximizing hotel profitability, guest satisfaction, and employee development. You will oversee daily operations, lead financial reviews, and drive revenue with a focus on cost control and service excellence.

Applicants should have 6+ years in a hotel-related role or a 4-year degree with substantial relevant experience, plus strong leadership, communication, and budgeting abilities.