Hotel GM: Lead Operations, Guest Experience & Revenue

Mehr Consultancy; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO 40 hours

Job summary

Mehr Consultancy is seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader with excellent communication and organizational skills, committed to delivering outstanding customer service.

The role requires leading marketing efforts to drive occupancy, managing budgets and team performance, and maintaining brand standards across all hotel functions in Irving, TX.

Qualifications

• Experience as GM or Assistant GM in hospitality.
• Strong leadership and conflict resolution.
• Excellent organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Professional demeanor with guest service focus.
• Willingness to work all shifts, including weekends.
• Must meet grooming standards.

Responsibilities

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record-keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on‑call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

Skills

Leadership

Guest service

Time management

Communication

Problem solving

Job description

Mehr Consultancy is seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader with excellent communication and organizational skills, committed to delivering outstanding customer service.

The role requires leading marketing efforts to drive occupancy, managing budgets and team performance, and maintaining brand standards across all hotel functions in Irving, TX.