Hospitality GM: Lead Guest Experience & Hotel Performance

Hotel Management and Consulting, Inc.; Chesapeake (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Daily Pay Access

Medical, dental, and vision benefits

Paid time off (PTO)

HSAs and 401k for full-time employees

Job summary

Hotel Management and Consulting, Inc. is seeking an experienced, hands-on Hotel General Manager to lead daily operations and guest relations at a busy property. You will recruit, train, and motivate a 6-12 member staff, uphold brand standards, and drive occupancy through in-house sales and community relationships.

The role requires strong leadership, organizational skills, and the ability to adapt to a changing schedule while maintaining exceptional guest experiences.

Qualifications

• 1+ years of experience as a Hotel General Manager.
• Proficient computer skills.
• Excellent organizational and communication abilities.
• Willing to work a changing schedule.

Responsibilities

• Lead and develop a 6-12 member team with hands-on guidance.
• Ensure guest readiness with high cleanliness standards and address guest feedback.
• Manage brand guidelines, deadlines, budgets, labor, occupancy and P&L for operations.
• Lead in-house sales and marketing to boost occupancy and relationships with local clients.
• Support housekeeping and laundry duties as needed and cover shifts for continuity.
• Know and execute property emergency procedures and ensure guest security.

Skills

Leadership

Team Building

Guest Services

Budget Management

Computer Skills

Job description

Hotel Management and Consulting, Inc. is seeking an experienced, hands-on Hotel General Manager to lead daily operations and guest relations at a busy property. You will recruit, train, and motivate a 6-12 member staff, uphold brand standards, and drive occupancy through in-house sales and community relationships.

The role requires strong leadership, organizational skills, and the ability to adapt to a changing schedule while maintaining exceptional guest experiences.