Hotel General Manager — Revenue & Guest Experience

Aloft Houston by the Galleria; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Westmont Hospitality Group is seeking a results-driven General Manager for the Aloft Houston Galleria in Houston, TX. This full-time, salaried leadership role oversees all hotel operations and sales efforts, directing staff and resources to achieve objectives and guest satisfaction.

You will apply strong leadership, strategic thinking, and a robust background in revenue management to exceed financial goals, manage budgets, and enhance profitability while maintaining high service standards for a

Qualifications

• 3–5 years of hands-on leadership experience in a hotel environment with strong sales and revenue management background.
• Complete understanding of financial statements, budgeting and forecasting.
• Past experience should demonstrate ability to exceed guest expectations, develop and execute revenue strategies, and manage costs.

Responsibilities

• Oversee all hotel operations including front office, sales, housekeeping, HR, F&B, maintenance, accounting, and staff development.
• Develop and achieve financial goals through budgeting, forecasting, yield and revenue management.
• Lead business plans, sales and marketing strategies, and community engagement.
• Participate in sales activities, client meetings and site tours to maintain fair market share.
• Ensure 100% guest satisfaction and strong employee engagement.
• Maintain systems and controls to produce accurate monthly financial reports and monitor performance against budget.

Skills

Leadership experience

Sales & revenue management

Budgeting & forecasting

Guest satisfaction

Job description

Westmont Hospitality Group is seeking a results-driven General Manager for the Aloft Houston Galleria in Houston, TX. This full-time, salaried leadership role oversees all hotel operations and sales efforts, directing staff and resources to achieve objectives and guest satisfaction.

You will apply strong leadership, strategic thinking, and a robust background in revenue management to exceed financial goals, manage budgets, and enhance profitability while maintaining high service standards for a