Chief Hospitality & Guest Experience Officer

Hotel Granduca Houston; Houston (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Hotel Granduca Houston is seeking a General Manager to provide strategic leadership across all hotel departments. The ideal candidate will have over 10 years of hotel leadership experience, with at least 3 years in a General Manager role in luxury environments. Responsibilities include ensuring exceptional guest experiences, financial performance, and operational excellence. This position offers a chance to contribute to a premier luxury hotel experience in Houston, Texas, emphasizing teamwork and a commitment to service excellence.

Qualifications

• 10+ years of hotel leadership experience.
• 3+ years as a General Manager or Hotel Manager in luxury environments.
• Exposure to hotel openings or renovations required.

Responsibilities

• Provide leadership across all hotel departments.
• Ensure exceptional guest experiences and brand alignment.
• Drive financial performance and revenue growth.

Skills

Leadership in hotel operations

P&L management

Food & beverage operations

Strategic planning

Education

Bachelor’s degree in Hospitality or related field

Tools

Microsoft 365 (Word, Excel)

Job description

Hotel Granduca Houston is seeking a General Manager to provide strategic leadership across all hotel departments. The ideal candidate will have over 10 years of hotel leadership experience, with at least 3 years in a General Manager role in luxury environments. Responsibilities include ensuring exceptional guest experiences, financial performance, and operational excellence. This position offers a chance to contribute to a premier luxury hotel experience in Houston, Texas, emphasizing teamwork and a commitment to service excellence.