Hotel General Manager: Profit & Guest Experience Leader

Island Hospitality Management; Gainesville (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

HSA & FSA plans

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

PTO & Wellness Programs

Employee Assistance Program

Wellness Subscriptions

Paid Sick Time

Paid Vacation

Family Leave

401(k) with company match

Free room nights & employee discounts

Job summary

Island Hospitality Management is seeking a General Manager to lead hotel operations, drive profitability, and supervise a diverse team. You will plan short- and long-term activities, forecast revenue, and ensure optimal cash flow while reporting to the corporate office.

The role requires flexible scheduling, with responsibilities ranging from guest service to staff training and cost control to maximize profitability and guest satisfaction.

Qualifications

• Knowledge of principal competition for each market segment.
• Motivated team player with initiative and achievement drive.
• Ability to handle problems in the workplace and solve them as needed.
• Capable of working well in stressful situations.
• Always accessible to guests, providing excellent service.
• Valid Driver's License is required.

Responsibilities

• Plan and supervise activities of a diverse workforce to ensure smooth, profitable operation.
• Forecast revenue, manage expenditures, and oversee cash flow.
• Analyze financial and operational data to adjust plans and labor needs.
• Train staff in financial controls and standard operating procedures.
• Develop and implement marketing and sales plans to maximize REVPAR and market share.
• Periodically inspect rooms, exterior areas, and parking facilities.
• Manage human resources functions including recruiting, onboarding, performance evaluations, and discipline.

Skills

Competitive awareness

Team player

Problem solving

Calm under pressure

Guest service

Driver's license

Job description

Island Hospitality Management is seeking a General Manager to lead hotel operations, drive profitability, and supervise a diverse team. You will plan short- and long-term activities, forecast revenue, and ensure optimal cash flow while reporting to the corporate office.

The role requires flexible scheduling, with responsibilities ranging from guest service to staff training and cost control to maximize profitability and guest satisfaction.