Hotel General Manager: Guest Experience & Revenue Leader

Lodging Dynamics; Miami Beach (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Lodging Dynamics is seeking a General Manager in Miami Beach, FL to serve as the primary strategic leader of the hotel, overseeing all operational aspects and implementing the brand service strategy to meet guest expectations.

You will actively supervise front office, guest services, food service, housekeeping, maintenance, and sales, driving revenue, profitability, and compliance while fostering a positive guest and associate experience. Strong leadership and budgeting are essential.

Qualifications

• Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major.
• Minimum six years in hotel/hospitality industry.
• Minimum four years of progressive hotel leadership experience in operations, sales, or related areas.

Responsibilities

• Recruits, hires, and trains team members across all hotel departments.
• Supervises department heads and enforces policies, payroll, and budgeting.
• Develops annual budgets and manages cost controls.
• Ensures guest service standards, brand compliance, and guest satisfaction.
• Leads weekly sales meetings and monthly CIM.

Skills

Leadership

Customer Service

People Management

Budgeting

Communication

Problem Solving

Education

Bachelor's degree

Hotel/Restaurant Mgmt

Job description

Lodging Dynamics is seeking a General Manager in Miami Beach, FL to serve as the primary strategic leader of the hotel, overseeing all operational aspects and implementing the brand service strategy to meet guest expectations.

You will actively supervise front office, guest services, food service, housekeeping, maintenance, and sales, driving revenue, profitability, and compliance while fostering a positive guest and associate experience. Strong leadership and budgeting are essential.