Hotel General Manager - Lead Profit & Guest Experience

Paragon Hotel Company; Salisbury (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Team Member Room Discounts

Referral Program

Enrollment in Health Insurance

Enrollment in 401K with Employer match

Bonus Plans

Job summary

Paragon Hotel Company in Salisbury, NC seeks a General Manager to oversee all hotel operations, drive revenue, and ensure superior guest service. You will lead departments to meet brand standards and financial targets, while mentoring staff for excellence.

The role requires strong leadership, extensive hotel experience, and a focus on safety, service quality, and operational efficiency to deliver a premier guest experience.

Qualifications

• 3+ years of experience supervising (at least) six associates at a branded, quality hotel preferred.
• Bachelor’s Degree preferred.
• At least five years’ experience in the hotel industry is preferred.
• Experience in Accounting is preferred.
• Must display professionalism and have honesty and trustworthiness.

Responsibilities

• Maintain a professional cohesive team by hiring, training, coaching, counseling, and developing the most qualified individuals.
• Promote positive morale and friendly attitudes.
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
• Work within budgeted guidelines for maximum revenues and within labor models.
• Maintain safety and security practices and have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Communicate and document using internal means: logs, email, etc.
• Maintain certification from a brand approved vendor-training program and implement SOPs.

Skills

Train and develop associates

Monitor and document associates

Organization of supplies

Analyze work for accuracy

Computer literacy (PMS)

Education

Bachelor's degree

Tools

Property management system

Job description

Paragon Hotel Company in Salisbury, NC seeks a General Manager to oversee all hotel operations, drive revenue, and ensure superior guest service. You will lead departments to meet brand standards and financial targets, while mentoring staff for excellence.

The role requires strong leadership, extensive hotel experience, and a focus on safety, service quality, and operational efficiency to deliver a premier guest experience.