Hotel General Manager: Lead Operations & Guest Experience

Mehr Consultancy; Mankato (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO: 40 Hours

Job summary

Mehr Consultancy is seeking a dedicated Hotel General Manager to oversee daily hotel operations in Minnesota. The role requires strong leadership, excellent guest service, and ability to manage revenue and costs to deliver outstanding experiences.

The successful candidate will coordinate marketing efforts, supervise staff, and ensure compliance with regulations while maintaining brand standards. Benefits include PTO and opportunities for growth.

Qualifications

• Prior GM or AGM experience required.
• Strong leadership and conflict resolution skills.
• Excellent guest service and professional demeanor.
• Ability to work independently with minimal supervision.
• Willingness to work weekends/holidays and all shifts.

Responsibilities

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record‑keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on‑call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

Skills

Leadership

Guest service

Organizational skills

Time management

Communication

Delegation

On‑call readiness

Grooming standards

Job description

Mehr Consultancy is seeking a dedicated Hotel General Manager to oversee daily hotel operations in Minnesota. The role requires strong leadership, excellent guest service, and ability to manage revenue and costs to deliver outstanding experiences.

The successful candidate will coordinate marketing efforts, supervise staff, and ensure compliance with regulations while maintaining brand standards. Benefits include PTO and opportunities for growth.