Hotel General Manager: Lead Guest Experience & Growth

Superhost Hospitality; Roselle (IL); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Dental/Vision benefits

401(k)

Travel discounts

Wellness program

On-demand pay

Leadership development

Culture committee

Growth opportunities

Internal promotions

Job summary

Superhost Hospitality - Holiday Inn Express, Roselle IL, seeks a General Manager to lead all hotel operations including front desk, housekeeping, and food services. You will drive strategic plans to boost guest satisfaction, profitability, and overall performance while guiding a diverse team toward excellence.

The role requires strong leadership, extensive hospitality management experience, and the ability to implement effective business strategies to maintain service excellence and growth.

Qualifications

• Proven leadership in hospitality management.
• Experience managing hotel operations and staff.
• Ability to develop and implement effective business strategies.

Responsibilities

• Oversee front desk, housekeeping, food services, and operations.
• Develop and implement plans to achieve business objectives and guest satisfaction.
• Lead diverse teams to deliver exceptional service and meet performance goals.
• Manage budgets, finances, and profitability of the hotel.
• Foster a positive culture and high standards of guest experiences.

Skills

Leadership

Hospitality management

Team motivation

Budgeting and profitability

Operational oversight

Job description

Superhost Hospitality - Holiday Inn Express, Roselle IL, seeks a General Manager to lead all hotel operations including front desk, housekeeping, and food services. You will drive strategic plans to boost guest satisfaction, profitability, and overall performance while guiding a diverse team toward excellence.

The role requires strong leadership, extensive hospitality management experience, and the ability to implement effective business strategies to maintain service excellence and growth.