General Manager

Superhost Hospitality Management LLC; Roselle (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Promotions from within

Health benefits

Travel discounts

Wellness program

On-demand pay

Leadership development

Inclusive culture

Job summary

Superhost Hospitality is seeking a General Manager for our Holiday Inn Express in Roselle, IL. As General Manager, you will lead all hotel operations, drive guest satisfaction, and steer financial performance.

You will manage front desk, housekeeping, food services, and a diverse team; develop and execute strategic plans; and promote a culture of service excellence and profitability.

Qualifications

• Experience leading hotel operations and teams.
• Proven track record in hospitality management.
• Ability to develop and implement business strategies.

Responsibilities

• Overseeing all hotel operations including front desk, housekeeping, and food services.
• Developing strategic plans to achieve business objectives and guest satisfaction.
• Leading diverse teams to deliver exceptional service and meet goals.
• Managing finances, budgets, and profitability.
• Fostering a positive work culture and high guest experiences.

Skills

Leadership

Team motivation

Hotel management

Strategic planning

Tools

Budgeting

Job description

Description

General Manager

Superhost Hospitality - Holiday Inn Express, Roselle IL

As a General Manager, you will lead the charge in ensuring the overall success and excellence of our establishment.

Key Responsibilities:

• Overseeing and managing all aspects of the hotel's operations, including front desk, housekeeping, food services, and more.
• Developing and implementing strategic plans to achieve business objectives and enhance guest satisfaction.
• Leading and inspiring a diverse team to provide exceptional service and meet performance goals.
• Handling financial management, budget planning, and ensuring profitability.
• Fostering a positive work culture and ensuring the highest standards of guest experiences.

Requirements:

• Strong leadership and ability to motivate diverse teams.
• Extensive experience in hotel or hospitality management.
• Able to develop and implement effective business strategies.
• Dedicated to delivering excellent guest experiences.

Additional Requirements:

• Previous experience in a general management role within the hospitality industry is required.
• Availability for varying shifts, including weekends and holidays.
• Strong organizational, communication, and interpersonal skills.

What to Expect in Your First Few Months: You will familiarize yourself with the hotel's operations, culture, and standards. You'll actively contribute to the overall success of the hotel, participate in strategic planning, and lead your team towards achieving excellence.

The Perks of Working for Us:

• Superhost is a growing hospitality management company, and we promote from within whenever possible. You’ll have opportunities to learn new skills, take on new responsibilities, and grow into bigger roles over time.
• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.

Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.