Hotel General Manager: Lead Growth & Guest Experience

emergemarket.com; Rapid City (SD); On-site; USD 87,000 - 93,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Company-paid life insurance

Short-term and long-term disability

Job summary

Cambria Hotel Rapid City near Mount Rushmore is seeking a seasoned General Manager to own hotel operations, revenue growth, guest experience, and team performance. You will lead Front Office, Housekeeping, Maintenance, F&B, Sales, and Revenue Management to drive occupancy, ADR, and profitability while developing a high-performing hospitality team.

The role requires strong leadership, strategic thinking, and hands-on operations management in Rapid City, South Dakota, with a competitive

Qualifications

• Leader responsible for hotel operations, revenue growth, guest experience, and team performance.
• Experience managing multiple hotel departments and P&L with budgeting and forecasting.
• Strong focus on RevPAR, ADR, occupancy, and guest satisfaction.

Responsibilities

• Provide leadership for Front Office, Housekeeping, Maintenance, F&B, Sales, Revenue Management, and Guest Services.
• Drive occupancy, ADR, RevPAR, market share, and profitability.
• Develop and execute sales and marketing strategies for corporate, leisure, group, and events.
• Partner with Revenue Management on pricing, forecasting, and demand strategy.
• Lead budget development, forecasts, and financial performance.

Skills

Leadership

Hotel management

Budgeting

RevPAR & occupancy

Guest service

Communication & problem-solving

Organizational skills

Education

High school diploma or equivalent

Associate or bachelor’s degree in Hospitality Management or Business Administration

Tools

Hotel operating systems

Financial reporting

Job description

Cambria Hotel Rapid City near Mount Rushmore is seeking a seasoned General Manager to own hotel operations, revenue growth, guest experience, and team performance. You will lead Front Office, Housekeeping, Maintenance, F&B, Sales, and Revenue Management to drive occupancy, ADR, and profitability while developing a high-performing hospitality team.

The role requires strong leadership, strategic thinking, and hands-on operations management in Rapid City, South Dakota, with a competitive