Hotel GM: Growth, Ops & Guest Experience Leader

Topbrassdallas; Charlottesville (VA); On-site; USD 90,000 - 150,000; Full time

Job summary

Dreamscape Hospitality is seeking a General Manager to drive profitability for our hotel, focusing on revenue growth, cost control, guest satisfaction, and staff development. You will lead operations to uphold brand standards and financial targets.

You will supervise department heads, manage budgets, review performance, and mentor managers while maintaining an exceptional guest experience across all hotel areas.

Qualifications

• Minimum 6 years of progressive hotel management experience.
• Or a 4-year degree with 4–5 years of relevant experience.
• Or a 2-year degree with 5–6 years of related experience.
• Proficient with Windows, company-approved spreadsheets and word processing.
• Valid driver's license in the applicable state.

Responsibilities

• Interact with guests and staff in a friendly, service-oriented manner.
• Maintain regular attendance and adapt schedules based on hotel needs.
• Adhere to the hotel’s grooming standards and dress code.
• Ensure adherence to Dreamscape Hospitality’s operational standards for safe, efficient operations.
• Ensure compliance with certification requirements such as Food Handlers, Alcohol Awareness, and CPR/First Aid.
• Collaborate with the Director of Sales on prospecting and business opportunities.
• Lead hotel sales activities, meet top clients, host events, and cultivate key accounts.
• Conduct weekly staff meetings and training sessions per Dreamscape standards.
• Meet financial deadlines and review departmental performance.
• Oversee budgeting, productivity targets, and accounting procedures.
• Provide leadership development through training and corporate programs.

Skills

Hotel management experience

Financial data analysis

MS Office proficiency

Valid driver’s license

Education

4-year college degree

2-year college degree

Job description

Dreamscape Hospitality is seeking a General Manager to drive profitability for our hotel, focusing on revenue growth, cost control, guest satisfaction, and staff development. You will lead operations to uphold brand standards and financial targets.

You will supervise department heads, manage budgets, review performance, and mentor managers while maintaining an exceptional guest experience across all hotel areas.