Hotel General Manager - Inspiring Team Leader & Guest Champion

Concord Hospitality Enterprises Co.; Winston-Salem (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Tuition assistance

Discounted stays

Training & development

Job summary

Concord Hospitality Enterprises Co. is seeking an experienced General Manager to lead a hotel team, uphold brand standards, and drive outstanding operations in Winston-Salem.

This role focuses on hiring, mentoring, and guiding management while serving as the liaison between the hotel brand, owners, and Concord. You will hire and mentor the management team, oversee operations, and manage budgets to achieve financial targets.

Qualifications

• Proven experience as an Economy Extended Stay General Manager or in select service hotel operations.
• Strong sales and networking skills with a track record of driving financial results.
• Excellent leadership abilities, including hiring, mentoring, and team motivation.
• Organized, detail-oriented, and results-driven.
• Prior GM experience preferred.

Responsibilities

• Hire, mentor, and lead a passionate management team aligned with company values.
• Assist with stripping rooms, folding laundry, common area cleanliness, and bi-weekly room inspections.
• Oversee hotel operations, ensuring brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel in networking with city officials and community stakeholders.
• Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
• Foster a positive work environment that rewards and recognizes team achievements.
• This is not an all encompassing responsibility list.

Skills

Sales & networking

Leadership

Organization & detail orientation

Job description

Concord Hospitality Enterprises Co. is seeking an experienced General Manager to lead a hotel team, uphold brand standards, and drive outstanding operations in Winston-Salem.

This role focuses on hiring, mentoring, and guiding management while serving as the liaison between the hotel brand, owners, and Concord. You will hire and mentor the management team, oversee operations, and manage budgets to achieve financial targets.