Hotel General Manager — Growth, Benefits & Guest Excellence

Lafrance Hospitality; Conway (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation & Sick Leave

Medical & Dental

401K Matching

DailyPay

Bonus Program

Tuition Reimbursement

Annual Review

Hotel Discounts

Company Events

Mentorship

Growth Opportunities

Job summary

Lafrance Hospitality is seeking a dedicated General Manager for the Residence Inn by Marriott, North Conway, NH. You will lead hotel operations, drive revenue, manage expenses, and develop a strong team focused on delivering exceptional guest service.

With a proven GM track record and experience in brand hotels (Marriott preferred), you will oversee all departments, mentor staff, and ensure operational excellence while maintaining guest satisfaction and quality standards across the property.

Qualifications

• Previous General Management experience in a hotel environment (focused or full-service).
• Brand hotel experience, Marriott preferred.
• Strong ability to hire, train and develop a high-performing team.
• Experience in financial management, including P&L, budgeting and forecasting.
• Proven success in developing and executing strategic marketing plans.
• Excellent interpersonal and communication skills to maintain guest relationships.
• Competent in managing all departments of the hotel: rooms, sales and F&B.
• A passion for hospitality and exceptional guest service.

Responsibilities

• Lead hotel operations across all departments to ensure service excellence.
• Drive revenue growth and manage operating expenses to meet budget.
• Hire, train, and develop a high-performing hotel team.
• Foster guest relationships through proactive service and issue resolution.
• Develop and execute strategic marketing plans to increase occupancy and AOR.

Skills

General Management

Brand Hotel Experience

People Leadership

Financial Management

P&L & Budgeting

Strategic Marketing

Guest Relations

Operations Management

Hospitality Passion

Job description

Lafrance Hospitality is seeking a dedicated General Manager for the Residence Inn by Marriott, North Conway, NH. You will lead hotel operations, drive revenue, manage expenses, and develop a strong team focused on delivering exceptional guest service.

With a proven GM track record and experience in brand hotels (Marriott preferred), you will oversee all departments, mentor staff, and ensure operational excellence while maintaining guest satisfaction and quality standards across the property.