Hotel General Manager - Lead Profit, Guest Experience

Residence Inn by Marriott Danbury; Danbury (CT); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins.

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts and Commuter Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness 프로그램

Job summary

Residence Inn by Marriott Danbury is seeking a General Manager to lead hotel operations, drive profitability, and ensure the highest level of guest satisfaction. You will mentor a diverse team, set clear expectations, and oversee front office, housekeeping, and maintenance to deliver exceptional experiences.

The role focuses on strategic revenue growth, cost control, and operational excellence, while fostering a culture of learning and career progression within the organization.

Qualifications

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Responsibilities

• Lead, inspire, and mentor a diverse team to foster collaboration and accountability.
• Oversee guest satisfaction initiatives and ensure service standards are met.
• Develop and execute strategies to maximize revenue and manage expenses to hit budgets.
• Maintain seamless hotel operations across front office, housekeeping, and maintenance.
• Support professional development and advancement within the team.

Skills

Leadership

Guest Experience

Financial Acumen

Operational Excellence

Employee Development

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Residence Inn by Marriott Danbury is seeking a General Manager to lead hotel operations, drive profitability, and ensure the highest level of guest satisfaction. You will mentor a diverse team, set clear expectations, and oversee front office, housekeeping, and maintenance to deliver exceptional experiences.

The role focuses on strategic revenue growth, cost control, and operational excellence, while fostering a culture of learning and career progression within the organization.