Hospitality Leader - General Manager ⎮Residence Inn by Marriott, North Conway

Lafrance Hospitality; Conway (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation & Sick Leave

Medical & Dental

401K Matching

DailyPay

Bonus Program

Tuition Reimbursement

Annual Review

Hotel Discounts

Company Events

Mentorship

Growth Opportunities

Job summary

Lafrance Hospitality is seeking a dedicated General Manager for the Residence Inn by Marriott, North Conway, NH. You will lead hotel operations, drive revenue, manage expenses, and develop a strong team focused on delivering exceptional guest service.

With a proven GM track record and experience in brand hotels (Marriott preferred), you will oversee all departments, mentor staff, and ensure operational excellence while maintaining guest satisfaction and quality standards across the property.

Qualifications

• Previous General Management experience in a hotel environment (focused or full-service).
• Brand hotel experience, Marriott preferred.
• Strong ability to hire, train and develop a high-performing team.
• Experience in financial management, including P&L, budgeting and forecasting.
• Proven success in developing and executing strategic marketing plans.
• Excellent interpersonal and communication skills to maintain guest relationships.
• Competent in managing all departments of the hotel: rooms, sales and F&B.
• A passion for hospitality and exceptional guest service.

Responsibilities

• Lead hotel operations across all departments to ensure service excellence.
• Drive revenue growth and manage operating expenses to meet budget.
• Hire, train, and develop a high-performing hotel team.
• Foster guest relationships through proactive service and issue resolution.
• Develop and execute strategic marketing plans to increase occupancy and AOR.

Skills

General Management

Brand Hotel Experience

People Leadership

Financial Management

P&L & Budgeting

Strategic Marketing

Guest Relations

Operations Management

Hospitality Passion

Job description

A Fantastic Opportunity Awaits!

Lafrance Hospitality is in search of a dedicated and experienced General Manager to lead our team at the Residence Inn by Marriott, North Conway, NH.

As the General Manager, you will be at the forefront of enhancing the guest experience and ensuring the operational success of the hotel. Your leadership will be crucial in driving revenue, managing expenses, and fostering a team that is committed to delivering exceptional service.

We welcome candidates who possess a strong background in hospitality management, specifically those with previous experience in a General Manager role or similar leadership capacity. You will need to have a proven track record in team development, financial management, and operational excellence.

At Lafrance Hospitality, we pride ourselves on our commitment to quality and service, with over 75 years of experience in the hospitality industry, and currently operate 17 select-service hotels across multiple brands.

Join us in making a lasting impact at the Residence Inn!

Keywords: general manager, hotel general manager, hospitality leader, HOTEL, Hotel Jobs, hotel manager

• Previous General Management experience in a focused or full-service hotel environment is required

• Brand Hotel experience, preferably with Marriott

• Strong ability to hire, train, and develop a high-performing team

• Experience in financial management, including P&L statements, budgeting, and forecasting

• Proven success in developing and executing strategic marketing plans

• Excellent interpersonal and communication skills to maintain guest relationships

• Competency in managing all departments of the hotel including rooms division, sales, and F&B

• A passion for hospitality and a commitment to exceptional guest service

• Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching

• DailyPay - Get paid any day!

• Exciting Bonus Program

• Tuition Reimbursement

• An Annual Review Program

• Enjoy Extensive Brand Wide Hotel Room Discounts

• Additional Company Wide Hotel Room Discount Program

• Engage in Fun Company Events & Group Activities

• Mentorship Opportunities Available

• Ample Room for Growth