Hotel General Manager: Lead Guest Experience & Profit

Residence Inn by Marriott Southington; Southington (CT); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts and Commuter Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness

Job summary

Residence Inn by Marriott Southington is seeking a General Manager to lead hotel operations, drive revenue, and ensure exceptional guest experiences. You will oversee all departments, set performance standards, coach and empower a diverse team, and maintain safety and quality across the property.

The role requires a proven track record in hotel management, a related degree, and the ability to deliver results in a dynamic environment.

Qualifications

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Responsibilities

• Lead hotel operations to maximize profits and guest satisfaction.
• Oversee front office, housekeeping and maintenance to ensure seamless operations.
• Set expectations, mentor the team and drive exceptional performance.
• Develop and implement service standards and safety protocols.
• Monitor financial performance and take corrective actions as needed.

Skills

Leadership

Guest service

Strategic thinking

Education

Bachelor's degree in Business or Hospitality

Job description

Residence Inn by Marriott Southington is seeking a General Manager to lead hotel operations, drive revenue, and ensure exceptional guest experiences. You will oversee all departments, set performance standards, coach and empower a diverse team, and maintain safety and quality across the property.

The role requires a proven track record in hotel management, a related degree, and the ability to deliver results in a dynamic environment.